The Claims and Litigation Teams at Canfield have handled a full range of claims and litigation issues since 1985. The Claims and Litigation Teams represent over 100 years of insurance claims experience and are well versed in property, casualty, employment practices, land use, and all areas of management liability.

 
Claims Process   
The claims process is designed to be user-friendly and allows you to have a voice in how your claims are handled. The Claims Team will involve your entity in the decision-making process, while insulating you from the politics of the claims process, as much as possible.

When your entity becomes aware of a claim or lawsuit, you simply contact your local agent or the program administrator, Canfield.

A claim will be set up and the Claims Team will begin an investigation with a goal to formulate a determination of liability, as soon as possible.

Upon completion of the investigation and the liability determination, your entity will be contacted and a plan of action and litigation strategy will be developed with your input.

Throughout the claims process, you will receive regular updates on progress and any important developments. 

Litigation Process 
We strive for excellent communication with our insured accounts and claims resolutions that satisfy all parties. You will have the opportunity to determine your level of participation. You will be encouraged to attend all mediations, arbitrations and trials. Your entity will have a strong voice in the final claims and litigation outcome. 

For more information, contact us at (800) 407-2027.